How I can request a copy of an invoice or credit note?
To request a copy of an invoice or credit note, please email Accountsor call us on 01 882 2022 with the relevant sales order or PO number. If you have a previous invoice number, please also include this in your email.
My invoice is already paid but is still appearing on my statement?
If you have previously paid an invoice but the amount is appearing as outstanding on your statement, please email a copy of the remittance advice or a screenshot of the bank payment to Accountsor call us on 01 882 2022 and we will confirm that the payment has been received and correctly allocated to your account.
I would like to request a statement?
To receive a statement of your account, please email your request and account number to Accounts.
I have price query on an invoice, what do I do?
Please send a copy of the invoice along with the details of the price query to Accounts. If you have a copy of the quote or PO number, please include this in your correspondence.